Shop FAQ


Shipping Methods

All products are carefully shipped in cardboard boxes that fit through the mailbox and protect the items from damage. Track and trace is included with all orders.

If you prefer a different shipping method or have any questions about shipping methods, please contact me via thevulvagallery@gmail.com before checking out – I'd be happy to help you out!


Shipping Times

As soon as your order is ready for shipping you will receive an email confirming the package has been shipped. 

Please note I am shipping from the Netherlands. Based on previous orders, shipping within Europe usually takes 1-4 weeks (depending on your location). Overseas shipping usually takes around 3-7 weeks (e.g. USA, Australia, Canada, Brazil, or any other country outside Europe). It occasionally happens that an order arrives after 8 weeks if an item gets delayed at customs.

Shipping times are an estimation, and they may vary due to factors like custom declarations, holidays, and local postal services.


Lost Orders

If you are worried your order has been lost in the post, and if it has been more than 30 working days (Europe) or 35 working days (the rest of the world) please get in touch and we can look into solving the issue.

Please note it is the responsibility of the customer to ensure the correct shipping address is provided. I will not replace items sent to incorrect addresses. If an order is returned to me because of an incorrect address, or because the package couldn’t be delivered I'm asking you to pay the shipping fee for it to be sent to you again.

As I'm a starting illustrator with a small independent shop I don't have the funds to pay for this fully, therefore I'll be asking you to cover the shipping fee or to split the costs to make it manageable for me. Thanks for understanding! ♡


Shipping Locations

I provide worldwide shipping to all international locations and addresses that accept regular mail and packages. 

If you have any question or hesitation about the accessibility of your location or require a different shipping method you can send me a message and we can arrange a fitting solution to make sure you will receive your order.


I live in Amsterdam, can I pick up my order at your home or studio?

Sorry, I don't offer a pick up service! Also, as my postage costs also cover packaging, I wouldn't be able to offer this as a free service. Luckily shipping within The Netherlands is affordable and I'll make sure to wrap your package with care ♡


Wholesale – Sell The Vulva Gallery items in your shop

Would you like to represent my work in your shop? That's great! My work is available for wholesale. Feel free to contact me at thevulvagallery@gmail.com for info and wholesale prices. I'd be happy to talk about the options with you :)